Shipping policy

SHIPPING POLICY

Processing Time

Each Nox Lamp resin lamp is handmade to order. Please allow 3 to 5 business days for your order to be crafted and prepared for shipment before it leaves our studio.

Shipping Time

Once shipped, delivery within the United States typically takes 5 to 10 business days, depending on your location. International shipping times vary by destination.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions.

Order Tracking

You will receive a shipping confirmation email with tracking information as soon as your order ships.

Damaged or Lost Packages

Because each resin lamp is handcrafted and fragile, please inspect your package upon arrival. If your item arrives damaged or your package is lost in transit, contact us at support@noxlamp.com within 48 hours of delivery and we will make it right.